The English Center handles your personal information with the utmost care and confidentiality. By doing so, we comply with the requirements stated in the Algemene Verordening Gegevensbescherming (AVG) and the General Data Protection Regulation (GDPR). The English Center will keep relevant information of (former) clients, teachers and staff members, companies and prospective clients who contact us via phone or our website. The goal for gathering and keeping this information is to be able to provide information about English lessons, to organize and evaluate courses.
We keep the following records of individuals who contacted us:
Name, e-mail address, phone number, address
Course registration and payment information
Level test scores and/or a profile gathered during an intake appointment
Information can be used to inform you about our services and products such as:
Provide information about courses
Creating proposals for individuals and in-company courses
Sending a newsletter
Process your payment
If you do not want to be contacted you can contact firstname.lastname@example.org and/or unsubscribe from our MailChimp mailing list.
We only provide third parties with your information if it supports the afore mentioned purposes.
Information won’t be kept longer than necessary with a maximum of 10 years after the last time of contact. You have the right to request your information and to ask us to delete it.
The information is being stored in secured data file. Only selected staff members and teachers of The English Center have access.
We keep track of general statistics about our website such as how often it’s being visited, the number of clicks, most visited pages, etc. This information is being used to improve our website and processes. This information is anonymized.